SHIFT’s ESG Policy

Baasic Concept of ESG

“We seek out new value concepts and work sincerely to provide value to the world.”
Since its establishment in 2005, SHIFT has been conducting business activities based on this corporate philosophy while expanding the scope of influence in the information technology field.

There are many issues related to software products that should make our lives more convenient, such as excessive labor due to a shortage of IT personnel, chronic structural problems in the software development industry, and security incidents such as personal information leaks.

As a professional group in the software quality assurance and testing business, which has few competitors in the industry, SHIFT continues to grow based on a diverse range of initiatives aimed at improving not only the IT industry, but also the entire society, with the aim of “realizing a smart society.”

Since SHIFT’s establishment, ESG-related activities, which can be described as a trend word in recent years, have been entrenched at the heart of business activities in a semi-unconscious manner as a part of the significance of a company’s existence. The term “ESG” may be a transitory term.

However, I believe that SHIFT’s corporate philosophy, based on which I have been committed since our founding, and its business activities and development are universal.

Going forward, we will continue to pursue not only economic benefits, but also the significance and corporate value of SHIFT, and conduct business activities so that SHIFT’s corporate growth leads to the realization of a better society.

Materiality Matrix

SHIFT’s ESG-related activities are visualized from the two perspectives of “social importance” and “business-growth importance” of SHIFT by applying the respective items to “materiality matrices.”

With regard to “materiality to society,” we comprehensively evaluate the materiality to customers, employees, shareholders and investors, government and local governments, industry groups, and other business partners.

Together, the importance of SHIFT’s business growth is considered to be the social challenge that SHIFT should focus on, which is highly important to both sides of the business growth.

In addition, as a citizen, we are actively working to reduce causes to address social issues such as climate change, where it has a significant importance to society.

Our organization chart

Dialogue with Stakeholders

Stakeholders	Purpose of Dialogue	Measures to Dialogue
Cutomers and IT workers	To solve social issues in Japanese IT industry To improve the service quality of SHIFT To develop new services of SHIFT	Websites and social medias, participation in the Japan CTO Association, and customer satisfaction surveys etc.
Employees and their families	To enhance employee satisfaction To improve employee performance	In-house social medias and various tools, questionnaires for employees, annual events, consultation desks, direct contact points with the president, various seminars, and welfare systems
Job seekers	To Focuse on recruiting and creating more IT human resources	Websites, agents and recruitment platforms, communication with our employees as a referral recruitment system
Shareholders, investors and financial institutions	To fulfill accountability To improve procurement capacity to grow	Websites, shareholders’ meetings, quarterly results presentation meetings, IR meetings, and various other contact points for inquiries
Governments and municipalities	To contribute to regional revitalization	Websites, local media and local schools
NPOs	To expand the range of social issues that can be solved	Websites, personnel in charge